Contact us
Most questions are answered fastest by the route below that matches your problem.
Cashback that did not track
Do not email us for this - raising a claim gets it to the right place with the details we need to chase the retailer.
Raise a missing cashback claimEverything else
Email support@cashbharo.com and include your registered email address. If it is about a specific order, add the order number and the retailer.
We aim to reply within two working days. Claims involving a retailer take longer, because we are waiting on them rather than on ourselves.
Privacy and data requests
To access or delete your personal data, or to raise a concern about how we handle it, contact our grievance officer , Kajal Gupta, at support@cashbharo.com.
Before you write
These cover most of what people ask: